Return Policy

Any items purchased can be returned within 7 days of the goods being received if the goods are still in the original unopened packaging and in brand new condition.

Before returning any goods, the buyer must first contact and notify Moutere Caravans Ltd of the return request either by phone or email.

Goods can be returned physically in our shop or by shipping (return shipping will be at the buyers expense).

Once returned goods are received by Moutere Caravans Ltd the original freight costs will be deducted from the refund amount and a 15% restocking fee may apply to cover the cost of administration and handling.